Privacy Policy
How TECHNON handles personal information related to the website, orders, customer service and the TECHNON Partner Program.
Who Operates This Website
The TECHNON website and Partner Program are operated by V ZONE MARKETING (Registration No.: 200803104796) in Malaysia. TECHNON is the brand used by V ZONE MARKETING.
Information We May Process
When you use the website, create an account, place an order or contact us, we may process information such as your name, email address, telephone/mobile number, delivery information, order and account information, communications and technical data reasonably needed to provide, secure and administer the service.
Partner Program Information
If you apply for or participate in the TECHNON Partner Program, we may additionally process your real full name, mobile number, Partner application and status, accepted Partner Agreement version, acceptance date/time, language and IP address, referral and eligible-sales records, commission, rank and reward records, payout requests and payout history. Where you choose to set up a payout profile or request payment, we may process bank name, bank-account holder name and bank-account number.
How Information Is Used
Information may be used to process and deliver orders, provide customer support, maintain accounts, administer the Partner Program, verify Partner identity for commission payout, calculate and manage commissions/rewards/ranks, process payout requests, maintain acceptance and audit records, detect duplicate accounts or payout details, prevent fraud and abuse, protect website security, keep appropriate business records, resolve disputes, meet legal obligations and send relevant communications where appropriate.
Partner Identity & Payout Verification
Partner identity and payout information may be compared or normalised for verification, duplicate-account prevention, fraud prevention and payout administration. A Partner's accepted real full name may be locked in the Partner system and compared with the bank-account holder name before payout. Payout records may retain a snapshot of relevant identity and bank details so that historical payment records remain auditable even if payout details are later changed.
Service Providers & Disclosure
Where reasonably necessary to operate the service, relevant information may be shared with service providers such as delivery, hosting, technology, communications or payment providers, or with professional advisers or authorities where reasonably necessary or required by applicable law. Service providers may process information under their own terms and privacy practices.
Payment Information
Customer payments may be processed by third-party payment providers used by TECHNON. Those providers may process payment details under their own privacy and security practices. TECHNON does not claim to store full payment-card data where the website does not actually store it. Partner payout bank information is different: where a Partner supplies bank details for commission payout, those details may be stored in the TECHNON Partner system for payout administration, verification, fraud prevention and recordkeeping.
Cookies, Sessions & Technical Data
The website may use necessary cookies or similar technologies to maintain login sessions, shopping carts, language preferences, security and essential website functionality. Security and transaction records may include technical information such as IP address and timestamps where reasonably required.
Retention
We aim to retain personal information only for as long as reasonably needed for the purposes described in this Policy, including order and business records, Partner Agreement evidence, commission and payout records, fraud prevention, dispute handling and legal or regulatory requirements. Different categories of records may therefore be retained for different periods.
Security & Access Controls
Reasonable administrative and technical measures are used to protect personal information. Access to Partner banking, payout and private account information is intended to be limited to the relevant Partner and authorised administration where required for business operations. No internet or storage system can guarantee absolute security.
Access, Correction & Enquiries
You may contact us to ask about personal information associated with your dealings with TECHNON or request a reasonable correction, subject to applicable law and verification of identity. Certain historical transaction, acceptance, audit or payout records may need to be retained and may not be alterable in the same way as ordinary profile information.
Policy Updates
This Policy may be updated when website features, Partner features, service providers, business processes or legal requirements change. The version displayed on this website is the current notice.
Contact
For privacy-related enquiries, contact TECHNON by email at support@technon2u.com or through WhatsApp ID @technon2u.
