Returns & Refunds
If there is a problem with an order, we will handle it clearly and fairly.
Incorrect, Damaged or Problematic Items
Keep the item, original packaging and clear photos, then contact WhatsApp ID @technon2u as soon as reasonably possible. We will review the order and product condition.
Return Eligibility
Returns or refunds depend on the condition of the product, the nature of the issue and applicable Malaysian consumer rights. Items that have been unreasonably used, deliberately damaged, or where the reported issue cannot reasonably be verified may not qualify.
Resolution
After review, we will arrange an appropriate replacement, return or refund where applicable. Approved refunds will be handled through an appropriate original payment method or another mutually agreed method.